This Privacy Policy is designed to inform users of Sensifai Health Inc. (“Sensifai“) websites, mobile applications, and services, including but not limited to the EarlyCue mobile application (collectively referred to as the “Services“), about how we gather and use Personal Data in connection with your use of the Service.
This Privacy Policy applies only to individual end users of the Services, including, without limitation, patients, research subjects and participants, and similarly situated persons. Healthcare providers, researchers, institutions, and any other organizational or professional users should refer to their separate written agreements with Sensifai regarding their access to and use of the Services, including but not limited to the EarlyCue mobile application and platform.
“Sensifai,” “we,” “us,” and similar terms refer to Sensifai Health Inc. “You,” “your,” and similar terms denote you as a user of our Services. Sensifai is the controller of your personal data, and is responsible for the collection, processing and disclosure of your personal data as described in this Privacy Policy, unless expressly specified otherwise. This Privacy Policy details how Sensifai handles your Personally Identifiable Information (“PII“) and protected health information (“PHI“) (PII and PHI, collectively referred to as “Personal Data“) that Sensifai collects, receives, maintains, stores, or transmits, including information you provide or submit to our Service. Your Personal Data includes details that either individually identify you or are information linked to you or a device you use to access or use the Services.
Our Services are intended for users located in the United States of America, Canada, England and Israel only. Any information you provide, including any Personal Data, may be transferred to and processed by a computer server located within the United States.
By accessing our Services, you agree to this Privacy Policy, our Terms of Service (available here), and our practices of gathering, using, and sharing your Personal Data as outlined herein. If you disagree with any part of this Privacy Policy or our Terms of Service, please refrain from using the Services and avoid providing us with any Personal Data.
By registering for or by visiting and/or using our Services, you:
If there is any discrepancy between this Privacy Policy and the HIPAA Notice regarding PHI, the latter will prevail, to the extent HIPAA applies to you.
Sensifai is committed to upholding the privacy and sanctity of PHI received from you during your use of or participation in the Services. PHI pertains to data about you that we obtain during your use of our Services, which could identify you (like your name, email, date of birth, or zip code) and relates to:
This Privacy Policy elucidates how we safeguard your privacy when you interact with or use our Services. Federal and state laws may offer you additional rights concerning the access, usage, and disclosure of PHI. For a thorough understanding of your rights regarding PHI, kindly refer to our HIPAA Notice, which offers essential information about the usage and disclosure of your PHI.
You are not required to provide all of the Personal Data mentioned above to interact with us. However, if you choose not to provide certain information to the extent it is necessary for us to provide the Services and fulfill our legal obligations, you may be limited in the use of features or functions of the Services.
We do NOT collect, process, or retain any form of geolocation or other location-based information. However, such data may be collected through third-party wearable devices used in connection with our Services. Sensifai does not own, operate, or control such devices, and does not endorse or make any representations regarding their functionality. Users are strongly encouraged to review the applicable privacy policies and terms of use governing those third-party wearable devices before using them. Sensifai disclaims all responsibility and shall not be liable for any incidental, indirect, consequential, or otherwise unauthorized disclosure, dissemination, or use of location-based information arising from or attributable to such third-party wearable devices or technologies.
The following explains how we collect Personal Data about you, either with your consent or otherwise legally allowed:
We use, collect, process and disclose Personal Data to:
We operate a text message program (“Text Program“) as it is necessary to keep you informed and allow us to provide the services requested by you. The Text Program is subject to this Privacy Policy, as applicable. By opting into the Text Program, you consent to be sent periodic text messages to the telephone number you provided. By providing a telephone number to us, you confirm that you have the authority to grant us the right to send text messages to that telephone number.
You may opt out of receiving messages at any time by replying “STOP” to any message you receive. After this, you will no longer receive messages. Please note that opting out of the Text Program may result in you not receiving notifications regarding your health in a timely manner and prevent us from delivering our Services to you. You understand and acknowledge that you are solely responsible for any consequences, outcomes or losses resulting from your opting out of the Text Program. You can receive assistance or obtain more information at any time by contacting us at privacy@sensifai.health.
While the Text Program is free of charge, your wireless carrier’s normal messaging, data and other fees may apply. We are not liable for delayed or undelivered messages. Please contact your wireless carrier for information about your messaging plan.
We may display push notifications on your mobile or third party wearable device or to keep you informed and allow us to provide the Services requested by you.
You may in most cases opt out of receiving push notifications by going to your device “Settings” and clicking on “Notifications,” and then changing the settings. Different device configurations, or updates to devices, may affect or change how these settings work. Please note, however, that by opting out of receiving push notifications, you may not be able to take full advantage of the App or receive updates regarding your booking and other services you requested in a timely manner. Your choice to opt out will not affect notifications placed by any other organization.
We may share your Personal Data with:
Detailed information about the third parties we may share your Personal Data with is outlined hereinbelow. Detailed information about the third parties we may share your PHI with can be found in our HIPAA Notice.
We may also share your Personal Data internally within Sensifai. We may combine the Personal Data you have provided us with Personal Data we have collected about you through our various platforms, whether offline or online, or from other sources such as a wearable third-party device you use in connection with our Services, public databases, our third-party partners and vendors.
This Privacy Policy does not address how your healthcare professionals or health systems will use and disclose Personal Data obtained using our Services. Sensifai specifically disclaims any and all liability in connection with any such third parties’ use of your Personal Data. It is each health system’s responsibility to use and disclose all Personal Data, in accordance with applicable laws and regulations, including but not limited to HIPAA.
Sensifai DOES NOT sell Personal Data. We may disclose aggregate and anonymized statistics about our users in order to describe our business to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no Personal Data, and will not directly or indirectly identify any specific person.
Sensifai Inc. is dedicated to ensuring the security of your Personal Data. We’ve implemented appropriate administrative, physical, and electronic procedures aimed at safeguarding your Personal Data from unauthorized access and ensuring its correct use.
Utilizing industry-standard protective measures, including industry-standard encryption technologies, we strive to secure the information under our care from unsanctioned access, usage, and disclosure. When we interact with your Personal Data, we adhere to the privacy and security guidelines set by relevant laws, inclusive of HIPAA, where applicable.
Your user account is password-protected to uphold your privacy. For optimal security, avoid sharing your password and always log out after accessing your account.
By downloading our mobile application from platforms like Apple App Store or Google Play, they might identify you as a user of our Service.
While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. We cannot guarantee complete security due to unforeseen circumstances like unauthorized breaches or malfunctions.
In case of a Personal Data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the proper authority as soon as feasible following becoming aware of the breach. Notification may be delayed where requested by law enforcement for the purpose of an active criminal investigation, but notification will still be provided in the most expedient time and manner possible, subject to the circumstances.
If security concerns arise, please immediately reach out to the contact provided in this policy.
We will keep Personal Data provided by you only for as long a time as is reasonably necessary consistent with the original purpose of collection or such longer period as may be required by applicable law. We determine the appropriate retention period on the basis of the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of the processing through other means. Personal Data provided by you that is no longer required to fulfil the identified purposes will be promptly and securely destroyed, erased, or made anonymous in accordance with the applicable laws and regulations. Typically, we retain Personal Data for six years after your last interaction with us, though the period might vary based on contractual agreements or legal obligations.
To access, modify, or erase your Personal Data, or to understand our practices, connect with us at the provided email. Sometimes, we might not be able to fulfill certain requests due to operational or legal reasons. Please note that we may ask you to verify your identity before taking further action on your request. The verification methods we use may include requests to disclose your first name, last name, email address, location information, security question answer and other information.
If you are a Californian resident, once per calendar year, you may request that we provide a list of companies to which we disclose your Personal Data for business purposes, and a list of the categories of such Personal Data that we share. You may request further information about our compliance with this law by contacting us. Please include “California Privacy Rights Request” in the first line of the description and your California mailing or street address. Please note that we are only required to respond to one request per client each year, and we are not required to respond to requests made by any other means, nor to requests made by non-California US residents.
Please note, however, that we may retain some of your Personal Data as necessary for our legitimate interests, such as fraud detection and enhancing security. We may also retain and use your Personal Data to the extent necessary to comply with our legal obligations, such as keeping information for tax, legal reporting and auditing obligations, as well as professional obligations. Information you have shared with others (e.g. comments, community postings) may continue to be publicly visible. Additionally, some copies of your information (e.g. log records) may remain in our database, but are disassociated from personal identifiers. Residual copies may also be kept in our backup systems. If we have shared your Personal Data with service providers, we will let them know about the erasure where possible.
Right to Object to Direct Marketing: Under certain scenarios, you may get marketing messages from us. If you have already given your consent, but you prefer not to receive promotional information from us, you may unsubscribe by using the unsubscribe link situated at the bottom of any promotional message you receive from us or by contacting us by email. However, you cannot unsubscribe from essential communications about your account.
Automated decisions are based only on the Personal Data you provide and the data generated through your use of our Services. We never use automated decisions to make legal or financial judgments about you.
We rely on automated decision-making only where it is necessary for the timely and effective performance of our Services or where you have given us your explicit consent.
When automated decisions are not strictly necessary for us to provide the Services, we will ask for your explicit consent before they occur. For example, you may be presented with a checkbox, toggle, or in-app setting that lets you decide whether the system can automatically initiate your treatment plan. You can change your choice at any time in your account settings or by contacting us at privacy@sensifai.health. Withdrawing consent will not affect any automated actions that were already carried out lawfully before your withdrawal and may effect the future performance of the Services.
You have the right to obtain meaningful information about the logic involved in these automated decisions, contest an automated decision and/or request human review. If you wish to exercise these rights, please contact us at: privacy@sensifai.health
For comprehensive details about your PHI rights, refer to our HIPAA Notice.
Occasionally, we might include third-party links or showcase their content to enhance user experience. We do not govern these third-party sites, which have their own privacy protocols and practices. If you decide to access any third-party site linked within our Service, you do so entirely at your own risk. We make no representations, warranties, or guarantees regarding the quality, accuracy, reliability, or suitability of any products, services, or content offered by such third-party sites, and we do not endorse them in any way. We strongly recommend that you review the applicable terms and privacy policies of any third-party sites before engaging with them.
Sensifai doesn’t knowingly gather Personal Data from those below the age of majority in the jurisdication where such individual resides. If we learn that we have done so inadvertently, the data will be deleted promptly.
This Privacy Policy may undergo periodic updates. Should significant changes affecting users be made, we will post the updated policy on our platforms, and notify you of such changes via other means consistent with applicable law(s).
Sensifai holds the right to discontinue any user’s access to the Services. Upon termination, your Personal Data will either be returned or destroyed or anonymized as per applicable laws.
For any concerns or feedback related to this Privacy Policy or our Service, please contact Sensifai’s Privacy Officer at: privacy@sensifai.health
Sensifai Health Inc.
ATTN.: Privacy Officer
306-1061 rue Saint-Alexandre
Montréal (Québec) H2Z1P5 Canada
If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to lodge a complaint with the competent supervisory authority.
By using our Service, you acknowledge that you have read and understand this Privacy Policy.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
EFFECTIVE DATE: September 18, 2025
Sensifai Health Inc. (“Sensifai“, “Company“) offers a digital health platform with insights sharable to health and medical researchers and healthcare professionals (referenced as “we,” “our,” or “us“) when you use our services, including the EarlyCue platform (the “Services“).
This is a unified declaration of our data privacy practices (“Notice“).
The parties adhering to this Notice include:
We will share users’ protected health information (“PHI“) as necessary to provide the Services and carry out payment as permitted by law. Should you have queries about this Notice, our contact details are available at the end of this document.
Preserving the privacy, integrity and authenticity of the PHI you entrust us with during your engagement with our Services is paramount. PHI encompasses health information about you which could be used to identify you and which we keep or transmit in electronic, oral, or written form. PHI includes identifiable details about you such as your name or address, your past, present, or future health conditions (whether physical, mental, or medical), past, present or future health care provided, past, present or future medications prescribed, or payment histories. This data is vital for furnishing high-quality care and meeting regulatory mandates.
By law, we’re obligated to uphold the privacy of PHI and acquaint you with our statutory duties and privacy protocols pursuant to the Federal Health Insurance Portability and Accountability Act (“HIPAA“). We are required to and will promptly notify you in the event of a breach of your PHI.
We are also required to inform you that there may be a provision of applicable law that relates to the privacy of your health information that may be more stringent than a standard or requirement under HIPAA. We follow applicable privacy laws when they are stricter or more protective of your PHI than HIPAA.
We are required to abide by the terms of this Notice for as long as it remains in effect. We reserve the right to change the terms of this Notice as necessary and to make a new notice of privacy practices for all PHI held by us. The revised notice will be available on request, in our office, and on our website. In the event of a material revision of the terms of this Notice, the revised notice will be sent to you via email, or you will receive notification that the revised notice has been posted to our website. A copy of any revised notice or information pertaining to a specific state law may also be obtained by mailing a request to the Privacy Officer at the address below.
The details within this Notice pertain to the records of the Services availed through Sensifai. Independent practices or notices might be adopted by your healthcare providers. We are happy to elucidate any aspect of this Notice to you or your kin.
Your PHI’s confidentiality is non-negotiable. With a robust framework of policies, procedures, and safeguards, we work tirelessly to protect your PHI. Below are categories showcasing varied ways we use and share your PHI internally and externally. Not every disclosure is listed, but all actions fall within these categories. Specific actions might also necessitate your express consent.
The below categories outline particular circumstances in which Sensifai may disclose or utilize your PHI without obtaining your explicit consent:
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below (Situations Requiring Your Explicit Authorization at Sensifai), please contact us using the contact information below, and we will make reasonable efforts to follow your instructions.
In these cases, you have both the right and choice to tell us whether to:
If you are not able to tell us your preference, for example, if you are unconscious, we may share your information if we believe it is in your best interest, according to our best judgment. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
For any other use of your PHI not covered above, we will obtain your written consent. If you previously authorized a specific use of your PHI and wish to revoke it, you can do so. We, however, cannot reverse any previous disclosures.
In the following cases, we will NOT share your PHI unless you give us your written permission:
You have specific rights concerning your PHI. To learn more or exercise these rights, contact Sensifai using the contact information provided below.
Although we’ll consider all restriction requests, we’re not obliged to agree, unless it concerns a health plan payment, and the PHI is about a service that has been fully paid for out-of-pocket. Please submit your requests in writing. If approved, we’ll abide by it unless there’s an emergency or prior disclosure.
In line with legal mandates, Sensifai ensures that any request or sharing of your PHI is limited to the minimum necessary information. This commitment helps safeguard your privacy.
Sensifai may update this Notice periodically. Updated terms will be applicable to all PHI.
For more details on your privacy rights or any concerns about your privacy rights, to submit a request pursuant to this Notice, or if you believe your privacy rights have been violated, reach out to our Privacy Officer using the contact information hereinbelow.
Sensifai Health Inc.
Attn: Privacy Officer
Email: privacy@sensifai.health
Mailing Address:
306-1061 rue Saint-Alexandre
Montréal (Québec) H2Z1P5 Canada
For formal complaints, contact the U.S. Department of Health and Human Services, Office of Civil Rights. Rest assured, we will never retaliate against any complaints.