Effective Date: September 18, 2025
Welcome to Sensifai Health Inc.’s digital platform. Whether you’ve accessed our website at https://sensifai.health/ (“Website“) or used our dedicated EarlyCue platform and mobile application (collectively, the “Platform“) or other related services made available by us (together, the “Services“), you’re engaging with products and services that are the sole property of Sensifai Health Inc. (hereafter referred to as “Sensifai,” “Company,” “we,” “our,” or “us“). By utilizing any aspect of the Services, you confirm your understanding and agreement to the stipulations of these Terms of Service (the “Agreement“).
This Agreement applies only to individual end users of the Services, including, without limitation, patients, research participants, and similarly situated persons (collectively known as “User” or “you“). Healthcare providers, researchers, institutions, and any other organizational or professional users should refer to their separate written agreements with Sensifai regarding their access to and use of the Services, including but not limited to the Platform.
If you do not agree with any of the terms and conditions in this Agreement, you may not access any aspect of the Services in any manner whatsoever.
You represent and warrant that you are an individual of legal age to form a binding contract.
Outside of our digital offerings, this Agreement does not govern offline activities or the practices of third-party entities linked to our Services.
We prioritize your data’s safety, and its use and protection are in line with our Privacy Policy, accessible here and applicable HIPAA guidelines. For information regarding our compliance with HIPAA guidelines with regard to your personal information, you can access our HIPAA Notice of Privacy Practices here.
IT’S CRUCIAL TO NOTE THAT OUR SERVICES ARE STRICTLY INFORMATIVE AND EDUCATIONAL AND SHOULD NOT BE USED IN MEDICAL EMERGENCIES. THE SERVICES DO NOT PROVIDE MEDICAL ADVICE. THE INFORMATION AND MATERIALS CONTAINED IN THE SERVICES ARE NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER DIRECTLY WITH ANY HEALTH CONCERNS OR QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION.
IF YOU SUSPECT A MEDICAL EMERGENCY, DIAL THE EMERGENCY PHONE NUMBER APPLICABLE IN YOUR REGION IMMEDIATELY.
THOROUGHLY REVIEW THESE TERMS. Sections 9.2 and 9.3 contain critical information about arbitration and waiver provisions that may apply to you.
By accessing or using the Services, you accept and agree to be bound by this Agreement, Sensifai’s Privacy Policy, and any additional terms and conditions or policies that may apply.
Engaging with Sensifai’s Services establishes an agreement between you and us. Before accessing or using the Services, please ensure you’ve gone through and agreed to the terms of this Agreement. You must read and agree to the terms of this Agreement before using the Service. Non-agreement means non-usage.
You’re allowed to use our Services if you can legally uphold this Agreement under all relevant local, state-wide, national, and international regulations. People below the age of majority in the jurisdiction where they reside or those previously suspended by Sensifai are ineligible.
1.2.1 – Limited Usage License: Under this Agreement, Users are provided a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use our Services for non-commercial purposes, subject to the terms herein, until the termination of this Agreement.
1.2.2 – Proprietary Rights: Sensifai shall retain all proprietary rights in the Services and can withdraw this license unilaterally. The Services, including the Platform, are licensed and not sold to you.
The Platform is designed for specific uses. You are prohibited from sublicensing, distributing, pledging, renting, lending, or transferring the Platform or any content made available through it (“Platform Content“) to any third party. You must not use the Platform in any way other than as explicitly described in this Agreement and any accompanying documents or policies. Modifications to the Platform or the creation of any derivative based thereon is strictly forbidden.
Removing or altering any copyright, trademark, rights notices, disclaimers, or warnings within the Platform is not allowed. Using the Platform to provide services, such as service bureau arrangements, shared-time usage, or fee-based services, is prohibited. Unless expressly required otherwise by applicable local laws, you must not attempt to reverse compile, disassemble, or otherwise reverse engineer any part of the Platform without Sensifai’s prior written authorization.
If you discard any medium containing the Platform, Platform Content or other content related to the Services, you must ensure that all such content is fully erased or destroyed.
IMPORTANT: The Services are not designed for situations where their malfunction could result in harm or fatality. Ensure your use of our Services in compliance with all relevant laws and regulations.
Your Sensifai account (your “User Account“) grants access to various features we offer that we establish and maintain from time to time as part of our Services at our sole discretion.
You must not: (i) set up multiple User Accounts to utilize the Services, (ii) permit any other person to access your User Account, or (iii) delegate your User Account privileges to others. Sensifai shall not be held liable for any losses, damages, or expenses arising from your inability to properly protect your User Account. You are prohibited from subletting, distributing, or offering any Services to third parties. Sensifai has the authority to deactivate any User Account at its discretion; if Sensifai terminates your User Account, you might be restricted from establishing a new one.
Sensifai is committed to maintaining the confidentiality of personal data you provide during the User Account creation process. Ensure that the information you offer is accurate, up-to-date, and authentic, and do not falsify your identity or associations.
Sensifai’s Services may be used in combination with third-party wearable devices that track and collect certain Personal Data about you, including Sensitive User Data, as defined in Sensifai’s Privacy Policy and HIPAA Notice. The Personal Data and Sensitive User Data we collect from such third-party wearable devices are subject to and done in accordance with Sensifai’s Privacy Policy and HIPAA Notice, accessible here.
Sensifai does not own, operate, or control any such third-party wearable devices, and does not endorse, recommend, or express any preference for one manufacturer over another. Sensifai does not represent or warrant the compatibility of the Services with any or all third-party wearable devices.
Sensifai further disclaims all responsibility for the accuracy, legitimacy, performance, data practices, or security of such third-party devices. Users are solely responsible for reviewing and complying with the applicable terms of use and privacy policies of any such third-party wearable devices.
Sensifai is NOT a healthcare provider and does not practice medicine or provide medical advice, diagnosis, treatment, or prevention. The Platform is not a medical device. The information provided through the Services is intended for general informational purposes and should not be used as a substitute for professional medical care or advice.
You have the ability to send and receive electronic messages, such as emails, partake in phone or videoconference conversations, and chats, upload or download documents, and make use of the Services according to this Agreement. The Company may record phone interactions between you and our team for your healthcare provider(s) to access for the purpose of providing better healthcare services to you. You’re accountable for your communications and usage of our Services.
By using our Services (including but not limited to accessing the Platform), you commit to upholding specific conduct standards. You pledge not to, and not to enable others to: (a) maintain multiple uninterrupted connections to the Services with one User Account; (b) share content that the Company finds slanderous; (c) share inappropriate or explicit materials or harmful or hateful messages; (d) breach third parties’ intellectual property rights; (e) use our Platform to harm or violate others’ rights; (f) unlawfully intercept emails or private messages; (g) misuse email for unsolicited promotions; (h) use third-party servers to relay or disguise your email origins; (i) share copyrighted materials without permissions of the copyright owner(s); (j) share files infected with malware; (k) remove file attributions; (l) misrepresent file origins; (m) hinder Sensifai’s website resources for others; (n) inappropriately share user directories; (o) falsely claim to represent Sensifai; (p) cause disruptions; or (q) violate any applicable laws or regulations.
Our Services are managed and operated from Quebec, Canada. Sensifai’s Services are not accessible globally. Sensifai is currently only available and accessible to Users located in the United States, Canada, Israel and England. Therefore, unless stated otherwise in writing, all our Services are intended only for individuals located in those listed countries. If you are located outside of the listed countries, please refrain from accessing our Services as a User.
The Platform and all Platform Content belongs to Sensifai or its partners, as applicable, and is protected by the applicable intellectual property laws. Any unauthorized use or distribution of our Platform Content is prohibited. All rights not explicitly granted are reserved by Sensifai and its partners.
You acknowledge: (i) the Platform is licensed to you, and it is not sold, nor is there any transfer of ownership; (ii) Sensifai’s reserved rights; (iii) Sensifai’s ownership of the Platform and Platform Content; (iv) Sensifai’s ownership of data collected through the Platform, to the extent permitted by applicable laws; and (v) the Platform’s protection under intellectual property laws. Sensifai’s proprietary interests in the Platform also include Platform updates, upgrades or bug fixes.
The Platform may contain errors such as typographical, other inadvertent errors or inaccuracies. Sensifai can make updates without prior notification.
You can access, copy, download, and print Platform Content under these conditions:
Sensifai’s Platform Content should not be construed as providing any rights or licenses, either implicitly or explicitly. Any unauthorized use terminates your right to access the Platform and Platform Content, as well as any other Services.
You recognize that the Platform, its source code, and any related details are valuable trade secrets of Sensifai. Should you gain access to these materials, you commit to keeping them confidential, and shall not use them for your personal benefit other than to use the Platform for personal, non-commercial, information and educational purposes.
Sensifai, subject to and in accordance with Sensifai’s Privacy Policy and HIPAA Notice, may provide specific third parties, including but not limited to your healthcare providers, with health insights based on your interaction with the Platform.
The Services and the data they offer is not medical advice. Granting you access to the Platform does not make Sensifai responsible for your health. Use your best judgment and common sense and exercise a healthy skepticism when using the Services and interpreting any insights provided. You are solely responsible for determining whether the Services are suitable for you. Sensifai shall not be held responsible for any health issues or injuries you may encounter, related to your usage of the Services.
Sensifai prioritizes the safety and integrity of your Personal Data, as defined in Sensifai’s Privacy Policy and HIPAA Notice. While we follow generally accepted standards to protect personal information, no method of storage or transmission is 100% secure. You are also responsible for safeguarding your information. Please ensure to consult Sensifai’s Privacy Policy and HIPAA Notice prior to using the Services.
Sensifai may modify the Services, set limits, or discontinue certain features without prior notice. Additionally, Sensifai may modify the Services to correct issues, add features or improve performance, which can be applied automatically at Sensifai’s discretion. However, Sensifai is not required to make any such changes. The Services, including the Platform, are provided “as is”.
Sensifai holds the right to suspend or end your access for any reason, including any Agreement breach. If any amount due by you to Sensifai remains outstanding following the termination of this Agreement, you remain responsible for it. You can end your relationship with Sensifai and terminate this Agreement at any time by reaching out to us at privacy@sensifai.health.
If you don’t meet your obligations under this Agreement, resulting in its termination, Sensifai can seek all legal remedies available. This Agreement may have third-party references related to Sensifai’s Services, and they can enforce this Agreement concerning their intellectual property rights. Sections which naturally survive or should survive the Agreement’s expiration or termination, such as sections relating to intellectual property, proprietary rights, limitation of liability, disclaimers, and release and indemnification, will remain valid. Upon termination, your license to use and access the Services, including the Platform, will be immediately and automatically terminated, and we ask that you promptly uninstall and delete the Platform from all your devices.
You hereby discharge Sensifai from all damages (whether direct, indirect, consequential, or otherwise), losses, liabilities, costs, and expenses of every kind and nature, arising from a dispute between you and any third party (including other Users) related to the Services.
Moreover, each User renounces, waives and relinquishes all rights and benefits under any relevant law or statute, including but not limited to California Civil Code §1542, which essentially states: “A GENERAL RELEASE DOES NOT CONSIDER CLAIMS THAT WERE UNKNOWN TO THE PARTY AT THE TIME OF GRANTING THE RELEASE, WHICH IF KNOWN WOULD HAVE AFFECTED THEIR SETTLEMENT WITH THE OTHER PARTY.”
You agree to defend, indemnify, and exempt Sensifai, its subsidiaries, associates, agents, managers, and other related entities, and their employees, contractors, and directors from all claims, damages, costs, and expenses (including legal fees) arising from: your use of the Services, including the Platform, any breach of this Agreement by you, your dealings with other Users, or any inappropriate use of your User Account.
7.1 No Warranties: Sensifai offers its Services “as is” and “as available.” Utilization of the Services is at your discretion and risk. Sensifai provides no assurances, whether explicit or implied, about the accuracy, dependability, or correctness of the Services or the Platform Content or uninterrupted safe access to the Services.
Sensifai’s engagement with third-party services or products does not entail endorsement or responsibility on Sensifai’s part.
THE FOLLOWING CLAUSE DOES NOT APPLY TO YOU IF YOU ARE A CONSUMER LIVING IN QUÉBEC. To the maximum extent permitted by applicable law, in no event shall Sensifai, its affiliates, or any of their respective officers, directors, managers, employees, independent contractors, agents, servants, contractors, licensors, parents, subsidiaries, shareholders, owners, members (each a “Sensifai Party“) be liable to you (whether under the law of contact, the law of torts, negligence or otherwise) in relation to the contents of, or use of, or otherwise in connection with, the Services:
In no event shall any Sensifai Party be liable to you for any claims in an amount exceeding the amount Sensifai received from you hereunder during the three (3) months preceding the claim giving rise to such liability or CAD$100.00, whichever is greater. This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Sensifai has been expressly advised of the possibility of such damage or loss. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdictions.
Some jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights, which vary based on the applicable jurisdiction. The disclaimers, exclusions, and limitations of liability under this Agreement will not apply to the extent prohibited by applicable law.
This Agreement shall be governed and construed in accordance with the laws of Quebec, Canada, excluding its conflict of law provisions.
If a dispute arises, both parties agree to first address it amicably and in good faith. If unresolved after sixty (60) days, except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the rules of the Canadian Arbitration Association (CAA) by one arbitrator appointed in accordance with such rules. The arbitration shall take place in Montreal, Canada, in the English language, and the arbitral decision may be enforced in any court.
To the extent any laws or regulations applicable to you grant you the non-waivable right to opt out of arbitration, you must notify Sensifai in advance of filing any suit. Should you opt out of arbitration, to the maximum extent permitted under the applicable law, you agree to the exclusive jurisdiction of the courts of the province of Quebec, in the judicial district of Montreal, in connection with any action or proceeding related, directly or indirectly, to this Agreement.
The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. Issues regarding this arbitration clause, including its enforceability, will be resolved by the arbitrator. Disputes over injunctive relief and claims regarding intellectual property rights will be settled in a civil court of competent jurisdiction.
WITH REGARD TO EVERY INDIVIDUAL AND ENTITY, WHETHER THEY HAVE UTILIZED SENSIFAI PLATFORM FOR PERSONAL, BUSINESS, OR OTHER USES, ALL COMPLAINTS MUST BE RAISED IN THE PARTY’S SOLE CAPACITY AND NOT AS A CLAIMANT OR MEMBER IN ANY SUPPOSED CLASS ACTION, GROUP ACTION, LEGAL REPRESENTATIVE ACTION, OR ANY OTHER COLLECTIVE PROCEEDING. THIS JOINT WAIVER IS APPLICABLE TO CLASS ARBITRATIONS. UNLESS BOTH SENSIFAI AND THE CLAIMANT AGREE, THE ARBITRATOR SHALL NOT MERGE MORE THAN A SINGLE CLAIM. SENSIFAI AND YOU CONSENT THAT ANY RELIEF GIVEN BY THE ARBITRATOR SHALL BE STRICTLY FOR YOU AS AN INDIVIDUAL CLAIMANT AND SHOULD NOT IMPACT OTHER USERS. BOTH PARTIES ALSO ACKNOWLEDGE THAT BY AGREEING TO THESE TERMS, THEY ARE GIVING UP THE RIGHT TO A JURY TRIAL OR TO INITIATE OR PARTICIPATE IN ANY CLASS OR GROUP ACTION.
Sensifai might offer links to websites owned by third parties. Sensifai does not endorse or is responsible for the content on these third-party sites. We are not liable for the content, accuracy, or any endorsements related to third-party sites. Using these sites is at your discretion and governed by their terms of service. Users should be aware of the privacy practices of such sites when sharing personal data.
This Agreement cannot be transferred or assigned by you but can be by Sensifai without any restrictions.
Users acknowledge that Sensifai has no control over internet connectivity or Service availability for any device. We are not accountable for errors or service interruptions due to these systems, nor if they violate any information transmission laws.
All software exports or re-exports must adhere to applicable laws.
Failure by Sensifai to enforce any terms of this Agreement doesn’t waive our right to do so later.
Notices to Users will be sent to their respective emails used to register their User Accounts.
Notices to Sensifai should be addressed to its CEO and/or Privacy Officer at Sensifai’s official address indicated below. Addresses can be updated with written notice.
Sensifai Health Inc.
ATTN.: CEO and Privacy Officer
306-1061 rue Saint-Alexandre
Montréal (Québec) H2Z1P5 Canada
If any provision herein is deemed invalid, it doesn’t invalidate other provisions. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.
Sensifai may revise this Agreement at any time and will notify Users of material changes according to Section 10.6. Changes will become effective immediately upon notification. Continued use of the Services by you following such changes indicates acceptance.
Sections regarding Intellectual Property Rights, Disclaimers and Limitations of Liability, Indemnification, and other provisions that by their nature should survive the termination of this Agreement, shall remain in full force and effect following the termination of this Agreement.
The parties have expressly requested and required that this Agreement and all related documents be drawn up in the English language. Les parties ont expressément demandé et exigé que le présent accord et tous les documents connexes soient rédigés en langue anglaise.
Sensifai shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, or strikes.
By using the Services, you acknowledge that you have read and understood this Agreement, and you agree to be bound by its terms and conditions.
We welcome your feedback and comments regarding the Services. By submitting feedback, you grant Sensifai a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license to use and incorporate such feedback.
For queries about this Agreement, please contact privacy@sensifai.health or write to us at the following address:
Sensifai Health Inc.
ATTN.: CEO and Privacy Officer
306-1061 rue Saint-Alexandre
Montréal (Québec) H2Z1P5 Canada